The ordered goods are delivered by DHL. Depending on the country, shipping costs will be charged as follows:
SHIPPING FEES AND DELIVERY TIMES
- Czech Republic
- Great Britain
All orders that are placed before 12 a.m. are dispatched on the same day.
All orders are dispatched from Monday to Friday and are also delivered on these weekdays.
The standard delivery time within Germany is about 1-2 weekdays. Delivery periods outside Germany cannot be guaranteed.
If goods are sent back to us due to non-delivery, a second shipping fee is charged in the case of a new delivery.
If nobody is present at the shipping address at the time of the delivery, the parcel service will leave a note with information regarding a new delivery and/or a collection of the parcel. The customer is responsible for arranging a new delivery. Deliveries to P.O. boxes, packing stations or shipping company addresses are not possible.